> ## Documentation Index
> Fetch the complete documentation index at: https://docs.framen.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reject a Creative

> Reject a creative approval request (CAR) with one or more rejection reasons.

## Reject a Creative

Reject a creative approval request (CAR) with one or more rejection reasons. Once rejected, the advertiser is notified and can submit a revised creative.

<ParamField path="org_token" type="string" required>
  Your organization token (e.g., `Org_4KmTqZnWpLx`). [Find it here](https://dashboard.framen.com/account/orgs).
</ParamField>

<ParamField path="car_id" type="string" required>
  The unique identifier of the creative approval request (e.g., `car_Xy7Kp2mN9qR4`).
</ParamField>

<ParamField body="rejection_reasons" type="string[]" required>
  Array of one or more rejection reason codes. Valid values: `ADVERTISER`, `INAPPROPRIATE`, `FILTER`, `CUSTOM`.
</ParamField>

<ParamField body="custom_message" type="string">
  A custom rejection message. **Required** when `CUSTOM` is included in `rejection_reasons`.
</ParamField>

### Rejection Reasons

| Code            | Description                                             |
| --------------- | ------------------------------------------------------- |
| `ADVERTISER`    | The advertiser is not approved to run on your network   |
| `INAPPROPRIATE` | The creative content is inappropriate for your venues   |
| `FILTER`        | The creative does not meet your content filter criteria |
| `CUSTOM`        | Custom reason -- requires a `custom_message`            |

### Example Request

```bash theme={null}
curl -X POST "https://api.framen.com/vendor/Org_4KmTqZnWpLx/cars/car_Xy7Kp2mN9qR4/reject"
  -H "Content-Type: application/json" \
  -d '{
    "rejection_reasons": ["INAPPROPRIATE", "CUSTOM"],
    "custom_message": "Creative contains content not suitable for family-oriented venues"
  }'
```

### Example Response

```json theme={null}
{
  "id": "car_Xy7Kp2mN9qR4",
  "status": "rejected",
  "advertiser_name": "Acme Corporation",
  "campaign_name": "Summer Sale 2026",
  "rejection_reasons": ["INAPPROPRIATE", "CUSTOM"],
  "custom_message": "Creative contains content not suitable for family-oriented venues",
  "created_at": "2026-03-28T14:30:00Z",
  "updated_at": "2026-03-28T16:20:15Z"
}
```

## Error Responses

| Status | Error                 | Description                                                                                                                                |
| ------ | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| 400    | Bad Request           | CAR is already approved or rejected; cannot reject an already-decided creative. Also returned if rejection\_reasons is missing or invalid. |
| 401    | Unauthorized          | Invalid or missing org\_token                                                                                                              |
| 404    | Not Found             | CAR not found; invalid car\_id or organization does not own this CAR                                                                       |
| 422    | Unprocessable Entity  | CUSTOM is in rejection\_reasons but custom\_message is missing or empty                                                                    |
| 429    | Too Many Requests     | Rate limit exceeded; retry after delay                                                                                                     |
| 500    | Internal Server Error | Server error; please try again later                                                                                                       |